General Manager relaunches rider listening tour

Last Updated On Aug. 10, 2021

BART General Manager Bob Powers is relaunching his listening tour with a focus on visiting the current top 10 ridership BART stations to hear from riders who have been with us throughout the pandemic and those who are new or are now just returning.

“Meeting riders at our stations helps me learn if we’re meeting their needs,” said Powers. “It’s also invaluable for me to see first-hand how we’re doing with safety staffing, cleanliness, public address announcements and even if people are complying with the face covering requirement.”

Station Visits

(Subject to change. Click here for the most up-to-date schedule.)

Wednesday, August 11, 2021

8am-9am Fruitvale (Interprete en Español disponible)
4pm-5pm Embarcadero

Wednesday, August 18, 2021

8am-9am Balboa Park
4pm-5pm Downtown Berkeley

Wednesday, August 25, 2021

7:30am-8:30am 12th Street Oakland
4pm-5pm Montgomery

Wednesday, September 15, 2021

8am-9am 16th Street Mission
4pm-5pm Civic Center

Wednesday, September 22, 2021

8am-9am 24th Street Mission
4pm-5pm Powell

The General Manager's original listening tour launched October 9, 2019 and ran until March 11, 2020. It was paused during the COVID-19 pandemic. Details from that tour, including a summary of what we heard and follow up measures are outlined here.