You have questions? We’ve got answers!

What is BARTable?
Glad you asked! It’s pretty much the coolest website in the universe. BARTable is your resource for finding fun activities that are a hop, skip and BART ride away. On bart.gov/bartable, you will find special discounts, weekly ticket giveaways, a comprehensive events calendar and articles pointing you to your new favorite restaurant, the best biking trails near BART, upcoming concerts touring the Bay and oh so much more! 

I still don’t really understand what BARTable is. Why is BART doing this?
Here at BART we think there are so many fun and interesting places people can visit by riding the train during non-commute hours. We wanted to create a great resource for people who are looking to take public transit to events. Every day, we update the site with new information – we have articles, contests, discounts and a calendar of events. What does BART get out of it? Of course, we hope you consider riding BART to your destination, but mostly we want to be a good community partner and something other than an all-work-and-no-play-makes-BART-a-dull-train transit agency.

How can I take advantage of discounts posted on your website?
Each individual discount has instructions on how to redeem it. If it is a Goldstar discount, you will be taken to the Goldstar website and asked to sign up for an account. For BARTable discounts, read the offer restrictions carefully, and always bring a copy of the discount with you when you purchase discount tickets at the door.

How will I know if I won a contest?
You will receive an email with detailed instructions on how to claim your prize and take BART to the event. We just hope that when you brag about it on social media, you hashtag #BARTable so we can share in the fun.

I won (Yay!). But I can’t go (Boo!). Can I give my tickets to someone else?
Once you physically have the tickets in-hand, you are welcome to give them to someone else. However, we cannot transfer the name on the ticket to someone else’s name or change the name on the will call list. We also cannot exchange your tickets for any other date or any other show. No exceptions. Sorry.

I had a problem picking up my tickets or redeeming an offer. What do I do?
Oh no! This is not supposed to happen, but unfortunately, sometimes it happens. Email [email protected] or call (510) 464-7131 and we will assist you.

I have an event close to a BART station. Can I have it listed on BARTable?
Maybe so. See our Partners page for information.

Still have a question?
Shoot us an email at [email protected] and we’ll be in touch soon.